Withdrawals at Spinalto
Pick a method, complete KYC once, and cash out. Crypto is the fastest route. Limits, fees and processing times for every option are listed below.
Request WithdrawalWithdrawal methods, limits & processing times
Spinalto processes withdrawal requests in the order they arrive. Most are reviewed within 24 hours. After approval, the time to credit depends on the method you choose.
| Method | Min. | Max. / Tx | Time after approval |
|---|---|---|---|
| Bitcoin (BTC) | €20 | €20,000 | 10 min - 2 hrs |
| Tether USDT | €20 | €20,000 | 5 min - 1 hr |
| Solana (SOL) | €20 | €20,000 | 1 - 10 min |
| Visa | €40 | €5,000 | Up to 2 business days |
| Mastercard | €40 | €5,000 | Up to 2 business days |
| Visa Electron | €40 | €5,000 | Up to 2 business days |
| Maestro | €40 | €5,000 | Up to 2 business days |
| Revolut | €20 | €5,000 | Up to 24 hours |
| PayID | €20 | €5,000 | Up to 24 hours |
| Interac | €20 | €5,000 | Up to 24 hours |
| Apple Pay | €20 | €5,000 | Up to 24 hours |
| Google Pay | €20 | €5,000 | Up to 24 hours |
KYC verification
Before your first withdrawal is released, Spinalto verifies your identity. The process is one-time and protects both you and the platform from fraud.
What we ask for
- Government photo ID: passport, national ID card or driving licence (clear, in colour, all four corners visible).
- Proof of address: utility bill, bank statement or rental agreement issued in the last three months.
- Payment proof: a screenshot of your wallet address or a card photo with the middle digits hidden, depending on the method used.
- Source of funds (above €5,000): recent payslip, bank statement or business document.
Documents can be uploaded directly in your account under Verification. Review usually completes within 24 hours.
Faster withdrawals - tips
- Complete KYC before requesting your first withdrawal to avoid delays.
- Use the same method for deposit and withdrawal where possible (regulators often require this).
- Crypto is the fastest route - Bitcoin, USDT and Solana clear in minutes after approval.
- Make sure your payment method is registered in your own name. Third-party payments are not allowed.
- Avoid requesting multiple small withdrawals - bundle into a single larger request when possible.
- Keep an eye on your email after submitting documents in case the team needs additional info.
Withdrawal FAQ
How long does a withdrawal take?
After approval, crypto is typically available within an hour, e-wallets within 24 hours, and cards or bank transfers in 1-2 business days. Internal review usually completes within 24 hours.
Are there withdrawal fees?
Spinalto does not charge fees for standard withdrawals. Network fees apply on crypto. Your bank or e-wallet provider may charge their own fees.
Can I cancel a pending withdrawal?
Yes. As long as a withdrawal is in Pending status, it can be cancelled in the cashier. After processing has started, cancellation is no longer possible.
What if my deposit method does not support withdrawals?
Some deposit methods (such as voucher-style options) cannot receive withdrawals. In that case you will be asked to choose an alternative method like crypto, card or e-wallet that is registered in your name.
Why was my withdrawal declined or reversed?
Common reasons include incomplete KYC, mismatch between deposit and withdrawal account, or exceeded account limits. Live chat can explain the exact reason on your account.